The two private equity firms are infusing some $1.7 billion into the company, which is expected to fuel its continued national expansion.
Access Over Exclusivity
IVF Lab Turnover Almost 20%
Turnover costs Fertility Centers >$60k/nurse
Fertility practices are navigating sustained workforce strain as burnout, turnover, and declining engagement affect nurses, embryologists, and patient-facing teams. These pressures are increasingly tied to safety exposure, communication breakdowns, and slower cycle progression. Clinics also continue to lack real-time visibility into how staff and patients experience daily workflows, driving new interest in continuous feedback systems designed to surface emerging stress points before they escalate.
Stop Burnout Before It Costs You Your Best People
The IVF Workforce Crisis Won’t Fix Itself
Are burnout, turnover, and disengagement quietly draining your clinic? In 30 minutes, see how Q Engage turns real-time patient and staff feedback into actionable steps that improve retention, morale, and cycle outcomes.
In this strategy session, you’ll discover how to:
Uncover hidden burnout and engagement risks inside your own data
Quantify the financial impact of turnover and lost cycles
Close feedback loops in hours—not quarters
Build recognition, learning, and leadership trust into daily workflows
Improve patient satisfaction by empowering your team
Schedule Your Strategy Session → See Your Biggest Culture + Retention Gaps Instantly
Burnout Linked to Lower Safety and Satisfaction, New Review Finds
A 2024 systematic review concluded that “nurse burnout was found to be associated with lower health care quality and safety and lower patient satisfaction.” Fertility nursing adds additional strain, with research citing “organisational pressures, emotional burdens, [and] interpersonal conflict” within IVF care teams. Compassion fatigue contributes to errors and withdrawal from patient interaction, and burnout in laboratories has been tied to witnessing discrepancies and reduced patient satisfaction, with evidence that “Burnout…compromises embryologist well-being and ART success.”
Operational impact appears through slower triage, increased stress-related absences, and reduced education touchpoints. Staff describe a cumulative workload marked by frequent apologies for delays and insurance issues, often balancing the roles of therapist, navigator, and scheduler as operational pressures intensify.
Embryology Workflows Exposed: Burnout Tied to Witnessing Discrepancies
High burnout among embryologists and assisted-reproduction staff is associated with error-prone conditions and stressful work environments. These exposures create downstream quality risks in precision-dependent tasks, including witnessing, timing, and documentation.
17.5% New-Hire Turnover Undermines IVF Onboarding
Many IVF clinics continue to rely on informal onboarding despite significant workflow complexity. New hires report unclear expectations, fragmented tech stacks, and limited competency scaffolding. In ART labs, inadequate staffing and training are repeatedly flagged as incident risks, and turnover linked to poor onboarding is estimated at ~17.5%. Meta-analyses show that simulation-based training improves performance and reduces errors; clinical ladders and mentorship programs reduce turnover by 11–17%.
Recognition Scores as Low as 3.21 Drive Engagement Declines
Engagement remains closely tied to safety culture. Research states that “increasing staff engagement could be an effective means of enhancing patient safety.” Internal metrics show multiple lagging indicators: management effectiveness at 3.54, learning and growth opportunities at 3.47, and recognition and belonging between 3.21 and 3.43. Low engagement often presents as slower callback loops, weaker follow-through on service-recovery tasks, and reduced cross-team communication.
$61K RN Turnover Costs and 70% Faster Treatment Gains Highlight Operational Stakes
Turnover among fertility nurses and embryologists remains financially significant. U.S. RN turnover averages ~$61,000 per departure, and global rates hover near 16%. IVF practices experiencing churn often report extended wait times for consults and cycle starts. Quality improvement data noted that process and staffing changes produced a 70% reduction in time to treatment.
23% Higher Patient Satisfaction in Clinics With Stronger Employee Recognition
Given the connection between staff engagement and patient experience, clinics are increasing focus on real-time sentiment tracking. One IVF partner using a continuous-feedback model found that clinics with higher employee recognition achieved 23% higher patient satisfaction. This linkage reflects a broader trend toward connecting patient and staff voice in unified workflows — a model now incorporated into platforms such as Q-Reviews.
As workforce pressures continue, many fertility practices are re-evaluating how they monitor burnout, engagement, and retention, with increasing emphasis on real-time, interconnected data from both staff and patients.
Stop Burnout Before It Costs You Your Best People
The IVF Workforce Crisis Won’t Fix Itself
Are burnout, turnover, and disengagement quietly draining your clinic? In 30 minutes, see how Q Engage turns real-time patient and staff feedback into actionable steps that improve retention, morale, and cycle outcomes.
In this strategy session, you’ll discover how to:
Uncover hidden burnout and engagement risks inside your own data
Quantify the financial impact of turnover and lost cycles
Close feedback loops in hours—not quarters
Build recognition, learning, and leadership trust into daily workflows
Improve patient satisfaction by empowering your team
Schedule Your Strategy Session → See Your Biggest Culture + Retention Gaps Instantly
